What our Customers say...

Testimonials

Shawn is the best. He is kind, hard-working, considerate, and very respectful.

Appreciate Jim Freemans knowledge and attention to detail! Thanks!

Shawn is a very hard working man, pays attention to details.

Michael Fenton’s knowledge of restoration truly blew me away. My experience with SERVPRO Harnett County East / Sampson County North was incredible! Their attention to detail really makes them stand out, and they were sure to stay within budget. Cannot recommend Michael and SERVPRO Harnett County East / Sampson enough! They’ve shown me that it is possible to produce quality, timely work.

Jim Freeman is the absolute best — top-tier person and mentor! SERVPRO is incredibly lucky to have someone like him leading training and development initiatives for their team. Couldn’t think more highly of him!

SERVPRO is very fortunate to have Jim Freeman!

SERVPRO did a great job handling everything we needed! Shawn, their operations manager, was awesome to deal with and great customer service! Highly recommended!

Mandy is a pleasure to work with!

Great service and Frank took care of all the guess work. Thank you for the great work and I personally highly recommend this company.

Their team is so good and working with Dane on contents has been one of the easiest things to get done as a part of the restoration mitigation process. He and his team pack up all of your materials carefully and transport it to storage until your home is ready to be put back together for you to move back in.

Mike G was very helpful and knowledgeable. Very pleased with him and this company. 

These guys are always so consistent. Working with their office, particularly Dena Webb, is always such a pleasure. Dena is always professional, always available and just knows how to get things done. Getting that kind of service these days is hard.

Mandy has been fabulous to work with! She cares about her work and delivering great customer service.

Dane Hansen and his team have been amazing to work with. Through the stress of my emergency, they were able to help me stay calm and efficiently fix my house.

I am giving Dane and SERVPRO of Harnett County East and Sampson County North 5 stars. Timely, dependable and knowledgeable.

Great experience, Dane Hansen was great!!

I have had such a great experience with SERVPRO. Mike Fenton, Nate, and Luis came out for a crawlspace clean-up and I could not have gotten a better team. They were very took care of things very quickly and were diligent, not to mention courteous and kind. I recommend them to anyone!

Mike G. Addressed all of our concerns with our clean up!

Mike Greco is an outstanding employee at SERVPRO and provides great work. 

My home flooded during a particularly bad rainfall and leaking roof combination. SERVPRO got me back in order very quickly, cleaning my space and fixing the leak in the celling too. I'm so thankful they were there when I needed them!

My apartment flooded and I didn’t know what to do, so I called maintenance, and Mark from SERVPRO was dispatched with his team of highly professional and competent individuals.
When SERVPRO got to my unit, they really knew what they were doing, and didn’t hesitate to get to work.

I would recommend them to anyone facing a disaster in their home!

Mold can be an overwhelming issue, and the team at SERVPRO reassured me that they knew just what to do. They cleared up my issue sooner than I expected and they assured me they knew what they were doing every step of the way. 

Could not be more pleased. Excellent service. The whole team was outstanding. Office staff arranged the cleanup to happen quickly. Totally dependable team.

They were very polite and professional when they came by to help with water mitigation. We are still in the middle of the repair but as far as customer service goes for the work done thus far has been great.

EVERY employee that worked on this project was very professional and accommodating. Communication on process and way forward was great. I definitely recommend giving them a call during your time of need, they will treat you right!

I cannot say enough about the help, respect, and kindness I experienced with everyone I had the experience to meet. From the clean-up crews to the guys who laid the flooring, the painters, and the drywaller, they were all so very understanding and supportive through this process and difficult time.

When my home flooded, I didn't know who to call. After some googling, I gave SERVPRO a call and they arrived on the scene as soon as possible and stopped the water from flowing. They even restored some of my personal belongings like furniture and made sure my water damage didn't turn into mold to deal with.

I was devastated after my business was ravaged by a fire. Once the flames were gone, I called SERVPRO and they arrived surprisingly quickly and began working out a plan to rebuild my business. They understood that I needed to be back in business as soon as possible and they got me back on my feet faster than I thought possible. I definitely recommend them.

SERVPRO cleared up a burst pipe in my home quickly and professionally. I hope I won't need their services in the future, but if I do, I will definitely call them again!